At PEMCO, our customers come first, period. We believe in relationships built on trust and the importance of listening. Insurance is about what you need, not what we want to sell. Our customers are unique so we’re different in lots of little ways, too. For starters, real people – not recorded messages – answer the phones. It’s just one way we better serve your needs.

http://www.pemco.com/welcome.aspx

Not only do we work locally, we live locally. We drive the same roads, weather the same storms, share the same neighborhoods, and support the same schools. From our rigorous community events program to donating 5% of our pre-tax profits to charitable causes we’re proud to serve our communities to make Washington an even better place to live, work, learn and play.

http://www.werealotlikeyou.com/#blog

As different as we are individually, everyone at PEMCO shares a commitment to doing the right thing.  It's who we are.  By delivering a world-class customer experience, we make a real difference to our policyholders – and those who we “meet by accident” – each and every day.

http://people.pemco.com

In 1949, a school teacher saw a better way to “do insurance” that put people first. His vision helped make us the Northwest’s largest locally owned insurance company.  As a mutual company, we’re owned by our customers – not stockholders – so we’re not beholden to Wall Street. It’s no wonder customers are at the center of all we do.

http://www.pemco.com/about_us/details/history.aspx

That’s right, we’re a little different. This is why we’re confident we have a policy that’s perfectly suited for you and you insurance needs. There is no “one size fits all” when it comes to insurance so we’ll work with you to find the right auto, home, life,  boat or umbrella coverage for you.

http://www.pemco.com/auto/default.aspx